A flexible team. One consistent standard.

Your studio's name and branding, the person's name in the consistent format you configured, and their message at your quality standard. Personal email addresses and direct contact routes stay private, so client communication runs through your agency rather than around it. The full breakdown is on our confidentiality page.

No, and that is the point. They sign in with the email they already have, which is never exposed to clients. You skip the Workspace seat, the alias, and the offboarding risk entirely.

Google Workspace runs $14 to $22 per person per month and Slack $8 to $15, so five people cost $110 to $185 every month before anyone spends an hour provisioning. Your whole Sideline workspace is $49 flat, and specialists need no other accounts to do client work.

No. Per-person visibility can limit each team member to assigned requests only or to named clients, enforced server-side on every request. There is also a "View as" preview so you can verify exactly what any person sees before an engagement starts.

Only if you allow it. Two agency settings control whether Team Members can open the client list and the team roster, and the client list is hidden by default. This is a real difference from tools like Slack or Notion, where anyone you invite to the workspace can browse the full member directory. A specialist can deliver excellent work on one account without ever learning the shape of your business.

No. A Manager can only grant the client access they already hold, so a Manager scoped to three clients can staff those three and nothing wider. Broadening anyone is an Account Owner decision, and it is enforced server-side rather than hidden in the interface. That matters when a senior contractor runs an account for you: they can bring in help without quietly opening your whole client list.

Deactivate them: one click, access ends immediately, and it is reversible, so a returning specialist is one click from being back. Their request history and files stay with your agency, attributed to them. Remove is there when you want it permanent.

Not if you turn on content-free notifications: emails then carry no bodies, attachments, or titles, only who acted on which request and a link into Sideline. Your client's confidential material stays in one controlled place, which is a promise you can make to them directly.

You set agency-wide AI instructions once, then Polish fixes grammar, spelling, and tone on any reply in one click, and Write for me composes a full update from typed fragments using the request context. Both are opt-in and agency-controlled; nothing sends without a human.

Structure rather than trust: client communication runs through your workspace, the entire history lives there, and access ends the moment you deactivate someone. No tool can police a handshake, but Sideline removes the paths where relationships quietly migrate.

That is your call and your engagement terms govern it; many agencies are entirely open about their model and use Sideline precisely so the experience stays consistent either way. What Sideline handles is the operational half: one brand, one standard, controlled access, and client data kept somewhere you can protect it.

That is the default shape: the queue is ranked for each person when they start their day, requests carry full context so nothing needs a live handoff, and notifications respect what each person follows. A team across three time zones works from one source of truth.

Three roles: Account Owner, Manager, and Team Member, layered with per-person visibility and page-level access. Specialists typically run as Team Members scoped to their clients; a fractional PM can be a Manager without owner powers.

Yes, strictly: any connection a person authorizes can only ever see what that person sees, re-checked on every request. Deactivate the person and their connection loses access the same instant they do.

Minutes: invite them, set their visibility, and auto-assignment starts routing that client's requests to them. No IT checklist, no seat purchase, no waiting on account provisioning.