Use cases
Same calm queue, your kind of agency
Sideline runs the after-launch request stream for teams that live on ongoing client work. Find the page that sounds like your week.
Web studios & dev shops→
The website shipped, the requests never will. Turn post-launch support into a calm, profitable retainer.
Productized agencies→
Design subscriptions and unlimited-requests services, run on the queue the whole model depends on.
Creative & design studios→
Revision rounds, asset requests, and "one more tweak," tracked to done, with every file findable forever.
Marketing agencies→
Monthly retainers where the invisible work is visible, and the renewal case builds itself all year.
Client support desks→
Support the clients you have contracts with, not the general public. Billable hours, no ticket theater.
White-label & outsourced delivery→
You produce the work other agencies sell. Deliver under their brand, at their standard, from any time zone.
Agencies that run on freelancers→
A flexible team, one consistent standard. Specialists work under your brand without a single account to provision.
None of these exactly you? Start from the full feature tour →